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STAXIS/Solutions/Business IT Management
Track 01Infrastructure Layer

A full IT department.
Without the payroll.

Managed Microsoft 365, Google Workspace, Zoho, or webmail. User lifecycle, email security, licence optimisation, and helpdesk. Delivered under SLA by senior engineers who learn your environment.

From ₦75,000/mo4 tiers · 5 to 50+ users8am to 6pm response
Business IT Health
Live · 4 environments
Active users
147
MFA enforced
100%
Threats blocked (30d)
812
Avg ticket close
1.4hr
MFA enforced

EHD Group · 3 new M365 users

USR-8814
just now
Licences reclaimed

CAPRO · 4 inactive Workspace seats

LIC-2205
2m ago
i
Ticket resolved

FWC · Outlook sync issue

TKT-3021
5m ago
!
Phishing blocked

Investment One · targeted CFO

THR-0089
8m ago
Certified across
Microsoft 365 PartnerGoogle Workspace PartnerZoho AuthorisedNDPR aligned
What we manage

Everything a proper IT department does. None of the hiring.

Four capability groups delivered together. Every plan includes the fundamentals. Higher tiers add governance, dedicated engineers, and executive reporting.

Group 01

User and Suite Management

The daily plumbing of your digital office, professionally run.

  • Suite health monitoring (M365, Workspace, Zoho, webmail)All plans
  • User onboarding and offboarding automationAll plans
  • Licence management and optimisationAll plans
  • Named IT account manager within ZDTExecutive+
  • Multi-tenant and multi-domain environment managementExecutive+
  • Directory services and identity managementExecutive+
Group 02

Email and Security

Email is where breaches begin. We close that door properly.

  • Email security configuration (SPF, DKIM, DMARC)All plans
  • MFA enforcement and monitoringAll plans
  • Security posture and baseline enforcementAll plans
  • Advanced email threat protectionProfessional+
  • Endpoint security policy managementProfessional+
  • Security incident response and escalationExecutive+
Group 03

Access and Governance

Who can access what, and why. Documented, reviewed, and enforced.

  • Access policy management and enforcementProfessional+
  • Cloud storage governance (Drive, SharePoint, Zoho Docs)Professional+
  • Communication platform management (Teams, Meet, Cliq)Professional+
  • Device management and MDMExecutive+
  • Custom SLA with executive escalation pathsEnterprise
  • Full regulatory compliance frameworkEnterprise
Group 04

Compliance and Reporting

Evidence for auditors, regulators, board members, and clients who ask.

  • Monthly IT health reportAll plans
  • Quarterly onsite visit (Lagos)Professional+
  • Monthly onsite visit (Lagos)Executive+
  • vCIO quarterly technology strategy reviewExecutive+
  • NDPR compliance reportingExecutive+
  • Board-level technology reportingEnterprise
Choose your tier

Four plans. Sized to your team.

Every plan is monthly, cancellable anytime, no long-term contract. Upgrade or downgrade as you grow. Bundle with other tracks and save.

Tier 01

Essentials

Small teams on M365, Workspace, or Zoho who need Core IT operations covered.

₦75,000/month
Up to 5 users · 8-hour response SLA
  • Suite health monitoring
  • User onboarding and offboarding
  • Email security configuration (SPF, DKIM, DMARC)
  • Security posture and baseline enforcement
  • Licence management and optimisation
  • 3 helpdesk incidents/month (8hr SLA)
  • Monthly IT health report
  • MFA enforcement and monitoring
Get started
Tier 03

Executive

Established organisations needing strategic governance and priority response.

₦250,000/month
Up to 50 users · 2-hour response SLA
  • Everything in Professional
  • Priority helpdesk (25 incidents/mo, 2hr SLA)
  • Additional incidents at ₦8,000/incident
  • Multi-tenant / multi-domain management
  • Directory services and identity management
  • Security incident response and escalation
  • Monthly onsite visit (Lagos)
  • vCIO quarterly technology strategy review
  • NDPR compliance reporting
Get started
Tier 04

Enterprise

Government agencies, financial institutions, healthcare, and 51+ user enterprises.

Custom pricing
51+ users · Custom SLA
  • Everything in Executive, fully scaled
  • Unlimited users with custom governance model
  • Dedicated IT management team
  • Custom SLA with executive escalation paths
  • Full regulatory compliance framework
  • 24/7 on-call IT operations support
  • Multi-location infrastructure management
  • Board-level technology reporting
Request custom proposal
Real scenarios

Three ways businesses actually use this.

These aren't hypotheticals. Every one of them mirrors a real client we onboarded in the last 18 months.

Essentials

The 12-person creative agency drowning in email chaos.

The problem

Shared login credentials, no MFA, three suites in parallel with no admin visibility. Founder handling IT tickets in Slack DMs at 11pm.

What we did

Onboarded to Essentials in 48 hours. Migrated to a single M365 tenant, enforced MFA on all users, set up SPF/DKIM/DMARC properly, took over the helpdesk queue.

▲ Zero phishing incidents in 6 months. Support tickets down 70%.
Professional

The 25-person firm asked to prove NDPR compliance by a big client.

The problem

Enterprise prospect required documented NDPR compliance evidence before signing a ₦180m contract. No formal IT function, no policies, no evidence.

What we did

Professional plan plus NDPR compliance add-on. Six weeks to gap analysis, policy pack, access governance, evidence portfolio ready for client review.

▲ Contract closed. Compliance now maintained monthly, not scrambled.
Executive

The regulated fintech scaling past 30 users.

The problem

Growth stalled by IT drag. No dedicated lead, executive team without visibility, regulator asking for governance evidence. Uptime slipping below 97%.

What we did

Executive plan with named account manager, multi-tenant governance, security incident response protocol, quarterly vCIO reviews with the C-suite.

▲ Passed CBN-adjacent audit. Uptime returned to 99.9%.
EHD Group · 40+ users · Executive plan
70%
Fewer IT tickets
99.98%
Uptime last 12 mo
₦3.4m
Saved vs internal hire
0
Breaches since 2024
Client story

EHD Group didn't want an IT hire. They wanted the outcome.

Before STAXIS, our engineering leads were the IT team by default. Now they're doing engineering. That alone paid for the plan in the first quarter.
EA
Engr Austin
Operations Lead · EHD Group
Read the full storyMore case studies
The detail

Every feature, side by side.

For teams that want to see the fine print before choosing.

Capability
Essentials
₦75k/mo
Professional
₦135k/mo
Executive
₦250k/mo
Enterprise
Custom
Team scale
Included usersUp to 5Up to 5051+ (unlimited)
Helpdesk incidents / month325Unlimited
Incident response SLA8 hours2 hoursCustom
Additional incidents₦8k/incidentIncluded
Suite and user management
Suite health monitoring (M365, Workspace, Zoho)
User onboarding and offboarding
Licence management and optimisation
Named IT account manager within ZDT
Multi-tenant / multi-domain management
Directory services and identity management
Email and security
Email security (SPF, DKIM, DMARC)
Security posture and baseline enforcement
MFA enforcement and monitoring
Advanced email threat protection
Endpoint security policy management
Device management and MDM
Security incident response and escalation
Access and governance
Access policy management and enforcement
Cloud storage governance (Drive, SharePoint, Zoho Docs)
Communication platform management (Teams, Meet, Cliq)
Custom SLA with executive escalation paths
Reporting and reviews
Monthly IT health report
Onsite visit frequency (Lagos)MonthlyCustom
vCIO quarterly technology strategy review
NDPR compliance reporting
Board-level technology reporting
24/7 on-call IT operations support
Extend your plan

Add-ons for Business IT.

Attach these to any tier. Billed monthly, cancellable anytime.

A01 · Capacity
Extra helpdesk incident

Beyond your plan's monthly quota. Same SLA as included incidents.

₦8,000 / incidentAdd →
A02 · Capacity
Additional user seat

Add users beyond your plan's included seat count. Full suite management included.

₦5,000 / user / moAdd →
A03 · Presence
Extra onsite visit (Lagos)

Beyond your plan's included onsite quota. Half-day engineer presence at your office.

₦25,000 / visitAdd →
A04 · Response
After-hours priority support

Weekends and 6pm to 8am response coverage. On-call engineer with 2-hour SLA.

₦40,000 / monthAdd →
A07 · Dedicated
Named dedicated engineer

A senior engineer assigned to your account with priority queue and monthly briefings.

₦120,000 / monthAdd →
A08 · Compliance
NDPR compliance reporting

Formal monthly compliance reports, audit-ready evidence pack, regulator-facing documentation.

₦45,000 / monthAdd →
A09 · Channels
Dedicated WhatsApp / Slack channel

Private escalation channel directly with your named engineers. No ticket queue.

₦25,000 / monthAdd →
A10 · Advisory
Quarterly board-level review

Written board pack plus 90-minute leadership session with our vCIO. Strategic, not operational.

₦75,000 / quarterAdd →
A11 · Migration
Legacy system migration credit

Reserved engineer hours for migrating from your prior IT vendor. Draws down over first quarter.

From ₦150,000 / projectAdd →
Common questions

Before you sign, the things people ask us.

If your question isn't here, ask on the free audit call. We answer straight, not in sales language.

Book free audit
No. Most of our clients keep their internal person and use STAXIS as force multiplication. We handle the systems layer (tenants, security, licences, backups, monitoring). They handle what only an internal person can (physical presence, procurement, floor-walking, culture). We integrate cleanly and don't compete for the same work.
Common and fine. Many Nigerian businesses run M365 for the finance team, Workspace for creatives, Zoho for CRM. We manage all of them under one plan. You don't need to consolidate to work with us, though we'll flag opportunities to simplify if it saves you money.
Access provisioning, user lifecycle, backup verification, and SSO integration yes. Deep functional support (debugging your Sage GL, tuning your custom Salesforce workflows) is out of scope for a managed IT plan. We can quote that as on-demand consulting.
A break-fix contractor is reactive: you call when something breaks, they bill by the hour, you hope they answer. STAXIS is proactive: we monitor continuously, prevent most incidents before you notice, respond under contractual SLA, and give you monthly evidence of what we prevented. Break-fix costs less per incident. STAXIS costs less per year.
We manage the digital layer (accounts, access, security, licences). Hardware procurement isn't included in any managed plan, but we can quote it as an on-demand project or refer you to trusted suppliers we've worked with.
Yes. We have a documented takeover process: 48-hour discovery, credential and access transfer, no-touch handover window, then 30 days of parallel monitoring before we formally assume SLA. Your users typically don't notice the switch happened.
Yes. Monthly billing, no long-term contract. If you want to leave, you get 30 days of transition support included and we hand over documentation, credentials, and configuration so your next provider (or new internal team) can pick up cleanly.
Ready when you are

Your business IT. Fully managed.

30-minute call, then a written audit of your current environment. You get a real report even if you don't sign. About half of audit recipients don't. That's fine.